Introduction
By joining our SMS program provided by Pennant Insurance Agency you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2026) and CTIA Best Practices.
1. Opt-In Consent
In accordance with the 2026 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Pennant Insurance Agency only. Consent cannot be shared with other companies or third-party entities without your direct approval.
To join our SMS program, you may opt in through the following methods, in compliance with the 2026 CTIA Guidelines:
- Web Form: Provide consent by checking a clearly labeled checkbox explicitly stating SMS program enrollment during the opt-in process.
- Verbal Consent: Offer verbal consent by clearly agreeing to SMS participation after being read a compliant SMS consent disclosure.
- In-Person Paper Form: Sign or complete a paper intake form that includes a dedicated section with clear language outlining SMS consent.
- E-mail Opt-In: Provide consent by replying to an email or completing an electronically signed document that includes clear SMS consent language.
2. Message Frequency
You will receive no more than 3-5 messages per day, unless for urgent notifications. Standard carrier rates apply.
3. Opt-Out Process
Reply “STOP” any time to end messages; “HELP” to receive support instructions; or contact team@pennantins.com / 816-381-9372.
4. Terms of Consent
Your consent is voluntary and not a condition of purchase. You may receive informational messages as described at opt-in.
5. Privacy Policy
Your mobile number and interaction data are governed by our Privacy Policy: https://www.pennantinsuranceagency.com/privacy/. Data is used solely for SMS delivery purposes.
6. Message & Data Rates
Standard rates may apply per your carrier plan. Pennant Insurance Agency is not liable for carrier charges.
7. Record-Keeping & Compliance
We maintain detailed logs of opt-ins/opt-outs (dates, times, methods) to satisfy TCPA 2026 proof-of-consent requirements.
8. Changes to Terms
We reserve the right to update these Terms. Significant changes will be sent via SMS or posted online. Continued participation implies acceptance.
9. Disclaimers & Liability
Message delivery depends on carrier networks; we cannot guarantee uninterrupted service or delivery times.
Contact Information
Email: team@pennantins.com
Phone: 816-381-9372
Address: 6247 Brookside Blvd. Suite 203, Kansas City, MO 64113